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In this discussion topic, I will evaluate Information Technology Outsourcing Strategies to Ensure Customer Satisfaction. Several initiatives often fail because of over-budget and not fulfilling client’s requirements. Managing client’s requirements by the off-shore team is not a simple task. The failed projects often lead to high business impact and clients’ projects delayed. When the project fails, stakeholders are also disappointed and lose trust in outsourcing (Rajack, 2019).The dissertation paper focuses on multiple case studies and defines strategies that work best for firms in outsourcing. The paper surveys nine executives who are vastly experienced in outsourcing projects and defines their outlooks towards outsourcing. Two theories that dominate the paper are Stakeholder theory and transaction cost economics theory, which supported the conceptual framework in this study. Semi-structured surveys were used to accumulate data to make conclusions in the paper. Data analysis highlighted applicable frameworks, partnership strategies, strategic intent for outsourcing, and risk awareness. Using surveys, the research method based on quantitative data makes it a viable research topic for first-time research students. The research problem is rooted in literature as proven by the references, which are peer-reviewed papers and analyzes of multiple case studies. The paper is base on a conceptual framework rather than a theoretical model. ReferencesRajack, C. (2019). Information Technology Outsourcing Strategies to Ensure Customer Satisfaction [Doctoral dissertation, Walden University]. ProQuest Dissertations and Theses Global. https://www.proquest.com/dissertations-theses/info…