1. Develop an appreciation of quality management theory, principles, and practices.

In order to gain the CEO` approval for quality improvement project (Six Sigma) and compete for full project`s sponsorship, you are required to provide a detailed project information to convince the instructor – supposedly the (CEO) to choose and support your project.
Guidance for the project proposal:
The proposal must include the following:
Product or Service Information: ( 100 – 150 words) – 1 point
The necessity for change : ( 100 – 150 words)- 1 point
Define Stage ( Planning) : ( 200 – 300 words)- 2 points
Measure Stage: ( 100 – 150 words)- 1.5 point
Analyze Stage: ( 100 – 150 words)- 1.5 point
Improve / Design stage: ( 100 – 150 words)- 1.5 point
Control Stage: ( 100 – 150 words)- 1.5 point
Select an actual Product or Service from any local/international company that you would like to improve/change, and provide the following Information:
The product or service general information such as name, features, value to customers..ect.
Brief history about the chosen product or service (formation, sales, previous changes).
The reasons behind the improvement decision, present no less than two reasons why you think the change is important for the product /service (Leadership, Competitors Technological advances, Training requirements, Rules and regulations, Customer demands).
Define the project’s scope, goals, and objectives and its team members and sponsors ( Project charter )
Define the current and the desired status, the project scheduling.
Define the stakeholders affected by the project such as (employees, society, customers, stockholders, suppliers…etc)
Identify the team you need and the members` functions that will help you throughout the project.
What method you plan to use for defining the project (Work Breakdown Structure, Pareto Diagrams) and why?
Define the new process inputs, actions and desired outputs. (Hint : Process flowchart can be used to visualize the process)
Define measurement Systems Analysis tool, to illustrate use measurements scales such as Nominal , Ordinal , Interval , Ratio. In addition, explain the reason for use.
Discuss no less than two conditions that might hinder the project progression (process variation) using one of tools mentioned in chapter (15 – Analyze Stage).
Describe the new value delivered to the customers upon the successful implementation of the project.
Present no more than two condition that can be altered to make the desired change ( cost , operation, human resource).
Discuss one to two techniques you plan to use to improve the efficiency of process such as lean tools, 5S …etc.
Identify two methods that the team can use to evaluate performance after the project completion.
Document two to three learned lessons from the process ( This part could be connected to the overall project experience